Turn Patient Experience Strategy into Measurable Operational Results
When patients need specialized support, frontline teams need a process that works.
Work Deploy partners with health systems to build Epic-native workflows that expand timely access to services, standardize documentation, and give leaders real-time insights across care settings.
Better patient experiences start with better service-delivery workflows.
We specialize in building custom solutions inside Epic’s EHR for:
Language Access
Social Work
Chaplaincy
Behavioral Health Specialists
Volunteer Services
EVS
Medical Dogs
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Promotes end-user adoption and reduces clinician burnout to request, coordinate, and document services
Takes just 15 seconds!
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Custom-built auditable workflows to monitor patient experience, quality, and regulatory readiness
Documentation reliability
Create measure definitions, reporting requirements, data-visualization dashboards, and performance thresholds
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Avoid purchase/integration of new point solutions: Use existing Epic investment more effectively
Intelligent Staff Routing: Significantly reduce or eliminate the manual labor of dispatching
Reduced administrative time and duplicate documentation
Data-Driven Accountability: Empower leaders with transparent performance management scorecards
Better service-demand data to support staffing decisions and reduce external vendor utilization
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Reduce time-to-bedside for mobile staff
Improve predictability and utilization of staff
Protect and improve patient experience scores
Use internal capacity and workflow design to reduce avoidable vendor dependence
Clinical workflow integration encourages adoption
Same process at a hospital as an outpatient clinic pavilion
What to Expect
PHASE ONE - Discovery & Workflow-Mapping
Partner with multidisciplinary stakeholders to map current-state requests, handoffs, response times, and service-delivery gaps.
PHASE TWO - Design, Build & Validation
Build workflows and deployment tools inside your Epic environment. Pilot in one location, capture feedback, and refine before scaling.
PHASE THREE - Implementation Support & Metrics
Support training and enterprise go-live while giving leaders visibility into response time, throughput, service reliability, and patient-experience performance.